I have a ton of email accounts on my server. The number one issue that myself and my customers have had since switching to i mm ajenti is that no one can access their email other than through roundcube. Mobile phone IMAP clients do not access the emails they say that they cannot connect to the server. Desktop email apps including outlook, thunderbird, Opera Mail, Claws mail and several others cannot access any accounts. They say they cannot connect to the server. Mail logs show that the applications connect then disconnect within the same second. What's going on? I have tried every variation of ports and settings to no avail. The only way people can access emails, is through roundcube. Roundcube is configured to connect to localist, and if I change roundcube configuration so that it is connecting for emails to the outside IP address instead of localhost, the same issue occurs there. What's going on? How can I get this working? Ive been trying for months and I'm at a loss. Help.
Customer support service by UserEcho